Refund Policy
At BrushyBuddy, we care about your satisfaction and want you to shop with confidence.
If something isn’t right, we’re here to help. You can request a refund or replacement within **30 days of delivery**.
### Eligibility for Returns
To be eligible for a return:
- The item must be unused and in its original condition.
- You must provide proof of purchase (order confirmation email or receipt).
- Your request must be submitted within 30 days of delivery.
### Refund Process
Once your return is received and inspected, we’ll notify you by email.
If approved, a refund will be processed automatically to your original payment method within **3–5 business days**.
### Exchanges
If your item arrived damaged or defective, please email us at **support@brushybuddy.com** with a photo of the product.
We’ll send a replacement free of charge.
### Exceptions
Certain types of goods are exempt from being returned, such as gift cards or digital downloads.
We also don’t cover return shipping unless the item was damaged or incorrect.
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**Questions?**
Reach out anytime at **support@brushybuddy.com** — we’ll be happy to assist you.